Our Enterprise Application Support(ERS) practice is designed to reduce the cost-to-implement and cost-to-maintain the mission-critical applications in the areas of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Supply Chain Management (SCM)

  Enterprise Resource Planning  
  Customer Relationship Management  
  Supply Chain Management  

Enterprise Applications help companies address key business efficiency and profitability issues such as:

Automating the enterprise and speeding up transactions across the organization

Increasing customer retention and loyalty,account management,campaign management and call center interactions.

Automating purchasing,inbound logistics,operations,warehouse management,outbound logistics,and demand management

These solutions are typically Integrated with Accounting, HR and Payroll systems, e-Procurement and Web-enabled Business applications. Typical applications such as SAP, Oracle, JD Edwards, PeopleSoft, Siebel and Clarify (Amdocs CRM) require a long and expensive implementation phase, followed by maintenance and support requirements that can easily exceed the total cost-to-implement. We combine an integrated solutions approach, experienced project teams, Near-shore and Onsite delivery and support teams to significantly reduce both the one-time and ongoing costs of ownership for Enterprise Applications .

To ensure project success, Paramind includes training methodologies and chage management strategies with all implementations. Whether large-scale or small, co-sourced with the client or managed solely by Paramind, all our efforts are dedicated to ensuring our clients receive quality support at the lowest possible cost.

Our specialized practice clusters for SAP, Oracle E-Business Suite and Siebel in our delivery centers in Mexico and India provide cost-effective alternatives to 100% onsite oriented support without compromising the comfort of real-time support and interaction with the client.


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